[Resolved]  OneAssist Consumer Solutions — Insurance claim

Address:	Mumbai City, Maharashtra, 400013
Website:	oneassist.in

This company seems to be fraud. How can it reject my claim just because mobile was dropped in the bathroom not in the bedroom. My insurance has been rejected without any legitimate reason. I want to go to consumer court for the pain this company has caused me. And even after rejecting my claim it is not returning my mobile.

They rejected this claim when they knew about the cost of repair. Before that they kept me waiting for three weeks. And their customer care representatives are irresponsible people. They never told me the address of service center neither did they replied on email.

Now the mobile is with them. Irrespective of repeated calls to them, asking about the details where mobile is and telling me the location so that i can get it by myself, cross verify the damage, they never bothered to reply me with any information. What i kept on hearing from their side was to wait before as well as after rejecting claim.

I want to file a complaint against them and get my mobile repaired by them.