[Resolved] OneAssist Consumer Solutions — Insurance claim

ekta khungar

from Basti, Uttar Pradesh

Address:

Mumbai City, Maharashtra

My insurance claim has passed in june 2016 but i haven't received it yet. My claim id is 610296. I have called many times but your executives not provide any satisfactory answer. Please tell me what i do? Your executive said your company transfer claim amount in my account on 18 july but i have not received any amount after that i again call your customer care then your executive said to email me my bank statement to happytoassist email id and said to me will call me after 48 hours. I had email my bank statement on 25 october but i have not received any call or email so i make a call again to your customer care now your executive said to me i will received a email from backend team. Now please how much more time i have to wait and how many times your executives give grabbers to me.

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Dec 6, 2016

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

OneAssist Consumer Solutions Customer Care's response Dear Ekta,
Greeting from OneAssist….!

Your case has been resolved and communicated to you separately. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
OneAssist

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Comments

utbansal

from Bengaluru, Karnataka

I have followed up three times. I have written the essay as requested. I am out of wits now. Your service is pathetic.
Sr#1608941
Unfortunately I bought So many plans through Mi protect . Atleast 4 of them before I could even try one out. At least I don't have to buy your fake products.

This is to let everyone know about it.

OneAssist Consumer Solutions Customer Care's response, Nov 5, 2016

Verified Support

Dear Utkarsh,
Greeting from OneAssist….!

Your case has been resolved and communicated to you separately. Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards,
Team OneAssist