[Resolved]  OneAssist Consumer Solutions — Insurance claim pending

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

Dear arush,

Greetings from oneassist...!!

I received your concern regarding repickup of your handset.

I have escalated your case on a urgent basis to the concern team.

Shortly they will revert you back with the resolution.

Please allow us sometime to help you better.

If you require any further assistance, please write us email or contact us on toll free number[protected].

Warm regards

Nishad s.

Team oneassist.

False commitments are made by company everyday, i am tired of complaining again & again, from last 3 months my handset is defective

Arush gupta
[protected]
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Aug 23, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Arush,

Greetings from OneAssist...!

We understand your concern and apologize for the delay in resolution.

Please be assured, that our team is already following up on your case and you should receive a resolution soon.

We appreciate your patience in the interim.

Regards,

Deepika

Team OneAssist
Jul 17, 2017
Updated by Arush Gupta
Same response I received earlier also
Jul 17, 2017
Updated by Arush Gupta
OneAssist Consumer Solutions Customer Care's response, Jun 19, 2017
Dear Arush,

Greetings from OneAssist...!

We understand your concern and apologize for the delay in resolution.

We have forwarded your details to our team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards,

Deepika

Team OneAssist
Jul 18, 2017
Updated by Arush Gupta
Company full of lies, daily new commitments no resolution
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    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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