OneAssist Consumer Solutions — insurance claim rejected because claim raised post 48 hrs

Address:

New Delhi, Delhi, 110065

Have bought mobile insurance, screen got damaged due to accident. Have notified & raised issue within 4 days (Including holidays), they rejected claim saying that i've not informed within 48hrs of accident. I was not aware that i have not bought mobile insurance but it is 48rs limit mobile insurance which is no where highlighted in bold or front page or on their website home page or faq's, even not mentioned in details on how to file a claim. As per their policy if calling them after 48hrs then actually no accident - no damage happened for them, client should forget everything else once they have been to accident & call them up first to complete their process to avail claim.
Worthless & horrible! Complete fraud!- strange that no govt. Action yet against such companies.