OneAssist Consumer Solutions — insurance claim rejected

Address:	Pune, Maharashtra, 411057
Website:	www.oneassist.in

I Have purchase a insurance for my Mobile from this OneAssist company on 27th of March on phone.
My membership ID is [protected], Relationship No : 4032409, Claim no- SR#3048464, start date of policy- 28-Mar-2018 and end date 27-Mar-2019
While selling the executive told me your plan will activate 24-48 hrs after your payment of policy amount and your phone will get insured under it till 1 year. this is the information given to me while selling the product and told me is there is no hidden charges & hidden rules/clauses.
Now on 2nd of April my phone got damaged the screen is broken, i have filed a complain in OneAssist portal on same day.
As per their SLA the should have revert me with in 48 hrs but they didn't.
After repeated followup on 6th April i got a call saying, your claim is reject because we have a cooling period of 15 day and your policy is not yet activated. the insurance starts the cover after 15 days of purchasing the policy which is nowhere written & non of the executive has convey me. which is totally unacceptable. I have checked all their terms & conditions nowhere it has written that after purchasing the insurance if anything happened within 15 day you cant claim it.
I have kept all the screenshots of the terms & conditions & policies given in the oneassist page and the PDF copy they have shared.
I want to drag this fraud company to court. This is a simple case of cheating.
The executive are so rude and unprofessional while talking.