Dear sir,
I am your client for since launch of your company.
Today (24aug 2018)
I called your customer service no [protected] at 1231 hrs and call was attended to by ms kritika. Most horrendous experience of customer service. She wasted about half an hour without solution though kept uttering “i am sorry for inconvenience “ but no clue on the subject. She remained adamant to call supervisor. Later i called [protected], attended by ms raveena.
I was for another shock, one assist had no details of my cards, passports, driving license, car registration etc. So i couldn’t report loss of my wallet and contents therein,
1, hdfc credit & debit cards
2, syndicate & central bank debit cards
3, driving licence
4. Car registration card
5. Mine n wife (Kumkum bhardwaj) armed forces medical cover cards. Echs cards
6. Delhi metro card
I request you to please e mail at my registered id the application form to confirm details provided to you at the time of registration with you because ms raveena confirmed that all details are blank. How funny? One assist ensuring to provide me service without details. Pl send my application copy.
I am disgusted at poor or no professional acumen being displayed by both mentioned executives.
Warm regards.
Wg cdr dinesh kumar bhardwaj
[protected]
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