[Resolved] OneAssist Consumer Solutions — iphone 6s insurance | |||
Already i have submitted complaint regarding this. The complaint id is 1928936. I contacted the oneassist person within 2 days when the phone got damaged. He was not accepting my insurance. Then got to know about the complaints forum from my colleague a week later. I have informed all these to one assist person who again took the complaint and did verification process. Now the claim has been closed with reason "delay in claim intimation". If you guys were not taking immediate action, then what can be done from customer side. After hearing all the details, closing the claim like this reason is not fare. It is like eyewash to do something and again denying the claim. Was this information helpful? | |||
May 26, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 25, 2018 OneAssist Consumer Solutions Customer Care's response "Dear Customer Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Sagar Team OneAssist" | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
One Assist charge debit in my credit card with information .& your costumer care no. [protected] not pick up after 40 mints .so i request to that my DR. amt credit in amt card .i am not interesting in your policy.
With Regards
Kedar Nath Tiwari
Amar Ujala Publication Ltd.
Moradabad
Mob. no.[protected]