OneAssist Consumer Solutions — Iphone sent back unrepaired

I (Membership Id: [protected]) sent my mobile for the broaken screen. Oneassist sent my phone back unrepaired. I think it is a fake company and I got cheated.

Details of my claim is as under.

ProductPlanMembership IDPurchase
DateExpiry DateClaimsClaim
Status EverydayAssist MA Damage Protection Plan above 65K [protected] 28-Jun-2016 27-Jun-2017 SR#1497227 Pending
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