[Resolved] OneAssist Consumer Solutions — iphone x | |||||
My iphone fell down on thursday but the screen stopped working on sunday. For which i called them on monday. I told them the entire story. They said accident was thursday, intimation was not within 48 hours; i said but it stopped working on sunday how can i know it isnt working. They accepted saying they will move ahead this time. And moved ahead. But after a week now on monday they call due to delayed claim, we will reject your claim. Highly unprofessional. After expalining the reason they first tell they will move ahead. And after that after getting all documents and efforts they reject it. Was this information helpful? | |||||
Nov 22, 2018 Complaint marked as Resolved I had replied my complaint number. My new phone still is lying with me. No resolution. No call and email received. OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case. Regards, Devendra, OneAssist, Social Media Team. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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