[Resolved] OneAssist Consumer Solutions — I've claimed insurance my mobile on 15th Oct 2016 till now I didn't receive my mobile | |||||
Hi oneassist My name is Siva Prasad my membership id:[protected] My relationship id:911912 My service request number :1599602 My mobile has been picked on 15th Oct 2016. I paid my excess amount on 24th November.i got a mail on 29th December saying that your mobile has been repaired any will deliver to very soon.actually my mobile should be delivered on 5th Jan 2017.im calling regularly to oneassist team they are just simply telling that your mobile is in delivery process.I'm calling regularly they are saying the same old story and now they just simply postponed my date to 20th Jan 2017.ive been excavated 2 times on this matter and my complaint number is 1736760 but there is no response from you people.Please I'm requesting you please give back my mobile. Was this information helpful? | |||||
Mar 9, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Prasad, Greetings from OneAssist...! We regret for the inconvenience caused to you. Your handset will be dispatched from our end by today and you will receiving the same within 3 - 4 working days. Should you require any further assistance, call us on[protected] or write to us on [protected]@oneassist.in. Regards, Team OneAssist Verified Support Jan 23, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Prasad, We apologize for the delay in response. We will arrange a call back for you with the estimated date of Handset delivery status. Regards, Team OneAssist Verified Support Jan 24, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Prasad, Greetings from OneAssist...! We hope your query has been addressed. Should you require any further assistance, call us on[protected] or write to us on [protected]@oneassist.in. Regards, Team OneAssist Verified Support Feb 06, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Prasad, Greetings from OneAssist...! We hope your query has been addressed. Your phone has been dispatched from our end and you should receive it shortly. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Team OneAssist | |||||
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