[Resolved] OneAssist Consumer Solutions — knowledgeable fee deduction | |||
Hai, I'm lakshmi devi from chennai. I am using hdfc credit card and subscribed to one assist plan last year for which rs.1799/- was already deducted from my account as fee. But this year rs-1899/- deducted from my credit card to one assist plan as "one assist mfee" without my permission. Please deactivate and refund my money asap. Oneassist relationship number : 1189197 Was this information helpful? | |||
Sep 22, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 22, 2017 OneAssist Consumer Solutions Customer Care's response Dear Lakshmi, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2271472. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||
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