[Resolved] OneAssist Consumer Solutions — laptop | |
You people don't respond to our queries. No further action is taken place in processing of my claim req no. 2645886 from past one month i'm hearing that it's under ic approved. It's been two months since my laptop was picked up for repair. You keep on providing tentative dates but no progress is seen from past 1 month. I don't know what deep investigation you have to do to provide me an update and details od my claim. You are such a fraud company. All these conditions should be informed at the time of purchase of insurance. Was this information helpful? | |
Feb 23, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 23, 2018 OneAssist Consumer Solutions Customer Care's response Dear Shashank, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Brijesh Team OneAssist. Verified Support Jan 23, 2018 OneAssist Consumer Solutions Customer Care's response Dear Divya, As per the telephonic conversation, we have escalated your claim and it will approved soon. - Brijesh, Team OneAssist.
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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