[Resolved] OneAssist Consumer Solutions

[Resolved] OneAssist Consumer Solutions — membership

R Ravi_Hitman

Hi, I requested one assit to deactivate my membership last tear in august as an amount of rs.1499/- was debited from my account with any prior notice. They didn’t deactivate my membership and kept asking me to contact here and there. Then i was told that i can keep my membership and they will revert half the amount charged to me with less benefits of the membership but i didn’t received any amount till date. Oneassist is too restraint in deactivating the membership. Therefore, i request you to deactivate my membership before they charge me more money in this year as well because the renewal will be done automatically in a month or two. Relationship no.- 5093189 Thanks, Ravi Was this information helpful? No (0) Yes (0)
Apr 29, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 16, 2020 OneAssist Consumer Solutions Customer Care's response Dear Ravi, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist. Verified Support Apr 16, 2020 OneAssist Consumer Solutions Customer Care's response Dear Ravi, As per the update received, our executive spoke to you. Kindly share your till date bank statement so that we can assist you further - Swarali, Team OneAssist. Apr 16, 2020 Updated by Ravi_Hitman Hi, I have shared my bank statement from August 30, 2019 till December 2019 as per my discussion with your executive. Verified Support Apr 17, 2020 OneAssist Consumer Solutions Customer Care's response Dear Ravi, As per the update received from our team, our executive spoke to you. As requested, your membership cancellation is processed and refund for the same will be credited in your account within 4-5 working days - Swarali, Team OneAssist.
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