[Resolved] OneAssist Consumer Solutions — membership cancel and refund amt | |||||
I am using hdfc credit card and i has been deducted 1347.67 as one assist. Please cancel one assist protection plan and refund my amount. The amount has been deducted on 21.11.2017 While calling the toll free number its getting busy always, sometimes its reaches but not able to understand what the instructions to follow from the computerized voice. Please help me with this. Amarnath c Mobile : [protected] Email : [protected]@yahoo.co.in Credit card ending no: xx 5264 Was this information helpful? | |||||
Dec 23, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 22, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2582265 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
2 Comments | |||||
Comments
Dear sir my amt refund or not i dont come any massage pls refund and massae me over 10 days
pls
pls
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I call toll free
No one is entertaining
Your representative take call on hold
Not any call back
As per cometment done by your sale representative in not fulfied by u r company
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall update you with the current development on your case.
We appreciate your patience in the interim.
Regards
Brijesh
Team OneAssist.
As per the telephonic conversation, please email us your bank statement.
Please email to happytoassist@oneassist.in from your registered email ID.
Regards
Brijesh
Team OneAssist.