[Resolved]  OneAssist Consumer Solutions — membership cancel and refund amt

Address:Bangalore, Karnataka, 91
Website:google

I am using hdfc credit card and i has been deducted 1347.67 as one assist. Please cancel one assist protection plan and refund my amount.

The amount has been deducted on 21.11.2017

While calling the toll free number its getting busy always, sometimes its reaches but not able to understand what the instructions to follow from the computerized voice.

Please help me with this.
Amarnath c
Mobile : [protected]
Email : [protected]@yahoo.co.in
Credit card ending no: xx 5264
Was this information helpful?
No (0)
Yes (0)
Dec 23, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Nov 21, 2017
Updated by Amar Babu d
pls cancel my membership and refund amt
Nov 21, 2017
Updated by Amar Babu d
i am alredy spoke your customer i year back till not canceled pl canceled now pls
Verified Support
Nov 22, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2582265 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Complaint comments 

Comments

I paid 2 year premium but ur company issue me 1 year policy
I call toll free
No one is entertaining

Your representative take call on hold
Not any call back

As per cometment done by your sale representative in not fulfied by u r company
OneAssist Consumer Solutions Customer Care's response, Nov 23, 2017
Verified Support
Dear Nutan,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.
OneAssist Consumer Solutions Customer Care's response, Nov 23, 2017
Verified Support
Dear Nutan,

As per the telephonic conversation, please email us your bank statement.

Please email to happytoassist@oneassist.in from your registered email ID.

Regards

Brijesh

Team OneAssist.
Dear sir my amt refund or not i dont come any massage pls refund and massae me over 10 days

pls

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information