[Resolved] OneAssist Consumer Solutions — Membership cancellation and refund | |||
Hi sir myself is Gururaj having oneassist membership I'd 5259350. Hi sir without any prior intimation oneassist debited amount of rs1899 from my account in the month of September 2020 even after sending a mail to cancel my membership in the year 2019, and also isent lot of mail to cancel my membership after renewal also but iam not getting any response from them just they debited amount and not replying to my mails please help to in the cancellation process and refund my money.iam not utilising any of their services and I don't want also.please help Thanks Gururaj Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 11, 2021 OneAssist Consumer Solutions Customer Care's response Hi Gurjar, we regret the inconvenience caused to you. We are looking into your case and our executive, Shalaka, will update you on call in 24-48 hours. Thank you for your patience - Swarali, OneAssist
Verified Support Jan 11, 2021 OneAssist Consumer Solutions Customer Care's response Dear Gurjar, We sincerely regret the inconvenience caused to you. Please be assured as our team has already initiated the process to make a full refund to you. We have forwarded your details to the concerned team. We will make sure your request is processed on priority - Swarali, OneAssist
Verified Support Jan 11, 2021 OneAssist Consumer Solutions Customer Care's response Dear Gurjar, We apologise for the inconvenience caused. As per the update, the membership cancellation with SR 8430426 has been done and refund of Rs.1899 will be credited to your account within 4-5 working days. Kindly refer the mail sent to you regarding the same. Thank you for your cooperation - Swarali, Team OneAssist
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