OneAssist Consumer Solutions — Membership Cancellation even after requesting for Not Renewing

Membership No. [protected]

With reference to the above number, I had very clearly intimated Via Chat message and email. What audacity do you have to renew the membership without my permission even though I had explicitly informed you over the phone, email, and through your chat module? Cancel it forthwith, please. I DONT WANT TO RENEW THE MEMBERSHIP.