[Resolved] OneAssist Consumer Solutions — Mi 5 phone not returned | |||||
My mi phone had accidental liquid damage and had submitted a claim under mi protect. But they replied saying insurance company had rejected. But I got the mail saying it's rejected on Dec third 2016. Till now I haven't received my handset back. Despite multiple mails they have not responded. For more than two months they have kept my phone in third party hands without my consent. what is the guarantee for my handsets safety.i woul s like to file a complaint. Was this information helpful? | |||||
Feb 26, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greeting from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Team OneAssist. | |||||
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