[Resolved]  OneAssist Consumer Solutions — Mi note 3 mobile phone

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

Not received my mobile phone on 30th also.
Please review the below mail forwarded on 15th september 2016, but not get any response till date.
Now, 2 months completed but not get my mobile phone back.

Dear sir / mam

I have submitted my mobile mi note3 on 29 july 2016 to the representative of oneassist company for repair. It is really disappointing that this insurance service has repeatedly changed the delivery due date of my mobile phone. My due date is changed by three times. 1st due date conveyed to me was 10th september, 2nd due date – 12th september and 3rd latest is 30th september 2016. As per my knowledge, authorized service centre always give one and final due date.

Is it really a two month process or more?

Promise made are not fulfilled and all the inconvenience is beared by the customer. Word of mouth is the most trusted feedback of any service you opt for. I would definitely not recommend any friends staff members to opt for the same.

It’s my humble request to you to solve the issue as soon as possible.

Regards
Kavita sharma
Mobile no.: [protected], [protected]
Membership id: [protected]
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Nov 14, 2016
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Oct 04, 2016
Updated by abhi6797
Now latest update, New due date provided by oneassist i.e. 20 Oct 2016.
I don't think, they will return my mobile back.
Verified Support
Oct 12, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Mr. Abhi,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]



Regards,
Team OneAssist
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