| Address: | 600032 |
| Website: | oneassist.in |
Sr.No:1712086 - Not received the my Device back
Sr.No. : 1712086
I given my mobile for touch screen issue in working condition (Image attached) on[protected]. (2 months gone)
One assist saying its gone for BER. My mobile cost is 17999 and your estimated repair cost is 20208. And saying eligible to Rs.5849 as claim.
I give my mobile as working condition, uploaded images as proof as my mobile in working condition only. How come the repair cost exceed the actual mobile cost ?
Dont want anything from you. I need my mobile back, dont want any claim you can cancel the membership id.
Don't say Should you require any further assistance, please write to us at [protected]@oneassist.in or call[protected] /[protected].
Because, I written lot of mails and calls. I requested the below questions but no answers from once assist representatives.
What is the name of insurance company ( As per registered in IRDA)?
When my mobile given to Service center ? Please provide the details (Bills or vouchers from the service center).
Where my mobile given for repair (On which service center) ? Please provide the details (Bills or vouchers from the service center).
Who and how the estimated repair amount calculated ? Please provide the details (Bills or vouchers from the service center).
Here I am asking is. OneAssist - I am not willing to take any of your claim even I am given my for any claim, I given for repair. That I dont want now, you can cancel everything from your end. I just want my un repaired handset back. Its almost 2 months gone. There is no loss for you by returning my handset as i given. So please do that favor. I am completely agreed the mistake was mine without reading reviews about one assist, I taken MI protect and submitted my mobile to one assist. Its almost 2 months go Please return my mobile ASAP and please dont replay like wait for sometime, I already waited too long.
Thanks!
Suresh S
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