[Resolved]  OneAssist Consumer Solutions — Mi Protect - Poor servicing

Website:oneassist.in

I bought Mi5 with Mi protect and it got liquid damage. They picked my mobile for service on May 2016. I waited for more than 3 months, between so many calls to them. No use of it and no proper date of delivery.

And finally they returned my mobile today and they not repaired at all. Its not even switching on. Now they again arranged for repickup of the device, I dont know how many days I have to wait.

Mi is even worst and they not even ready to hear the problem. I dont know what they repaired for last 3 months and again they are going to repair it.
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Oct 24, 2016
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Guna,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]



Regards,
Team OneAssist
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