OneAssist Consumer Solutions — Mi5 / Claim rejected because of no valid reason

Address:	400089
Website:	www.oneassist.in

Hi,

I bought an Mi phone, which was faulty and as per the company policy they issued me a new device when reported with in 10 days.

Last Saturday, 3rd September 2016, when my phone broke due to a fall. i contacted the MI service center and was asked to place a complaint here. However, they identified that the IMEI number of the latest phone is not updated with them, and hence they rejected the claim.
I even supported all the documents to support the claim and proceedings but reluctantly they have not considered them.

This company should be heavily penalized for trade malpractices and unethical practices, if you goto their Facebook page, you can notice how annoyed people are and its not me with whom they have tried to play their trick but many other people.

I urge to provide me the justice and request you to conduct a investigation, so that they cannot fool the citizen of India or any other nationality.

My Details
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