[Resolved] OneAssist Consumer Solutions — MI5 Phone Not repaired
N
nikin jain
from Visakhapatnam, Andhra Pradesh
Address:
Mumbai City, Maharashtra, 533001
Website:
Oneassist.in
I have sent my MI5 phone for repair as it was insured by One Assist. I had sent my phone in Sep17th and today is November9th. However I have not received my phone yet. Its a latest phone released 6 months ago. The company had given a date of OCT 22nd for Returning my phone. However even today they are not sure about the status of the repair. They are saying the spare parts are not available. It doesn't make sense that a phone which was released 6 months ago, the spare parts are not available for it. I just wanted the replacement of back glass panel for my phone. It seems like a biggest mistake to trust this company with my phone.
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Dec 20, 2016
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2016
OneAssist Consumer Solutions Customer Care's response Dear Mr. Nikin,
Greeting from OneAssist...!
We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
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