[Resolved]  OneAssist Consumer Solutions — Mobile assist

Address:400059
Website:www.oneassist.in

The mobile assist team has taken away my handset on 15 june 2016 and since then I dont have any clue whenI will get my handset. Each time i call the one assist helpline I get a new Due date and its been almost 2 months now . even the helpline people are unaware of the claim status .

I want my handset back asap, the helpline people have no clue abt the process and they just tell us what they see in the computer screen.

Kindly help me get back my phone asap.

Registration number - 85858the mobile assist team has taken away my handset on 15 june 2016 and since then I dont have any clue whenI will get my handset. Each time i call the one assist helpline I get a new Due date and its been almost 2 months now . even the helpline people are unaware of the claim status .

I want my handset back asap, the helpline people have no clue abt the process and they just tell us what they see in the computer screen.

Kindly help me get back my phone asap.

Registration number - 858584
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Oct 2, 2016
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Shoeab,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your case.Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].


Regards,
Team OneAssist
Verified Support
Aug 31, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Shoeab,

A solution has been provided to you/ Your handset has been delivered. For any further assistance please call us on [protected] or mail at [protected]@oneassist.in

Regards,
Team OneAssist
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