OneAssist Consumer Solutions — Mobile damage protection plan

My mobile was picked up on 24th June(Service Request No. 9994269) .After about 12 days customer care executive said, “parts were unavailable but now the problem is solved and you device is going to be repaired within 2 days ( 10th July)”.After that they have been given dates after dates at least ten times with false assurance( I have screen shot of the conversations). They also gave me a complaint no 22009(20/07/2021). Till date my device is not repaired, I am frustrated with the service.