[Resolved] OneAssist Consumer Solutions — Mobile delivery | |||||
I send my mobile for repair to xiomi india under mi protect . but till now i do not receive my mobile . they mail me that my mobile has repaire on 30 december but they do not deliver my mobile . when i call them again and again they say that they not received my mobile from mi service centre but when i called the mi consumer form then they told me that my mobile have repaired in december and have send to one assist in december but according to one assist they have not receive my mobile . when i ask them why you mailed me at 30 december then they do not not replied me and say me to mail on their email . i send many mail on their email [protected]@mail.oneassist.in but till now they not replied me i send mail at 3 jan, 5 jan 23 jan 24 jan but they not replied any time . when i ask their customer support then they say that they did not about it . i have lost my most money and time on computer cafe due to lake of my mobile and i do not pay to any one online. Was this information helpful? | |||||
Apr 4, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 03, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Bansal, Greetings from OneAssist...! We regret for the inconvenience caused to you and apologize for the delay in responding to you. As per our records, we had tried to deliver your mobile phone once but it was returned to the HUB due to incomplete address details. I have once again forwarded the matter to my team and they will providing you with the desired solution at the earliest. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards, Team OneAssist. Verified Support Mar 03, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Bansal, Greetings from OneAssist...! We regret for the inconvenience caused to you and apologize for the delay in responding to you. As per your telephonic conversation with Jafar, we are awaiting for your Bank details to arrange to send you a refund for your handset. We are awaiting for your reply. Regards, Team OneAssist. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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