[Resolved] OneAssist Consumer Solutions — Mobile : device claim service request no 1917437 | |||
I'm Amarendra kumar Amar from Delhi and my claim number is 1917437. My first call at your customer care was on 18 Apr 2017 and till date I have been calling you regularly, and regardless of any of my calls no action has been taken. Every time I call, you guys gave guarantee that problem will be solved within 48hrs, and sometimes your customer care disconnected the call form their side without providing solution. I even asked for my call trasfered to any senior person in charge but this was also not done. This is my last complaint here, after this I will complain directly to consumer court if my issue is not solved within 24hrs. Thank You Was this information helpful? | |||
Jul 16, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 18, 2017 OneAssist Consumer Solutions Customer Care's response Dear Amarendra, Greetings from OneAssist...! We are sorry to hear about your experience and regret the inconvenience caused to you We have forwarded your details to our team and they will get in touch with you shortly with an update. We appreciate your patience in the interim. Regards Deepika Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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