[Resolved]  OneAssist Consumer Solutions — mobile insurance against my mobile number [protected]

Address:New Delhi, Delhi, 110091
Website:OneAssist

Sending this comparing 4 th times and no solution by this fraud company. They are taking money for insurance (Rs10000) for my iphone x, but no insurance against my claim.
My phone got damaged accidentally and after my complaint, they accepted to replace my phone. But no body came for pick up for 10 daya and after 15 days, one assist team called me and said, due to some delay in registration by shop for my insurance, they cant accept my claim, also they will not return my insurance money.
Means everything just fraud and to make money from customer.

Atul sharma
[protected]/[protected]
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Dec 31, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Atul,

We regret the inconvenience caused. Please be informed, we have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
Nov 27, 2018
Updated by [email protected]
Ohh, finally after 10 days. I want all reply from you or your team here only
Nov 28, 2018
Updated by [email protected]
No body contacted from your team till now.
Dec 02, 2018
Updated by [email protected]
No call or support by this company till now.
Dec 03, 2018
Updated by [email protected]
No call or support by this company till now and hope consumer complaint team can do something .
Dec 11, 2018
Updated by [email protected]
Nu update by this fraud company till now
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