[Resolved]  OneAssist Consumer Solutions — Mobile insurance

Address:Mumbai City, Maharashtra, 40059
Website:www.oneassist.in

As per mi services center my mobile is repaired on[protected] and because of oneassist not give payment to mi service center they not deliver my mobile.
As per one assist policy they will give courtesy handset till mobile is not repaired. On[protected] i received mail from [protected]@oneassist.com that we will deliver courtesy handset on[protected]. Still it was not delivered. Everyday i call to customer care and they will say wait for 24 hours our backend team update you. After many emails and calls they will not give any revert. I share some images that prove how this company making customers fool. This company is fraud and give worst to worst service.

O i request to all who reads my complaint please not buy policy from this company.
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May 21, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Jigar,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]



Regards,
Team OneAssist
Sep 27, 2016
Updated by Jigar Patel 392
Dear Concern,
Still No solution from your end.
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