[Resolved] OneAssist Consumer Solutions — Mobile insurance cheating | |||||
Hello, Please say the correct description. You will mention the catalogue book only liquid and demage service. But your process very very very bad. Now you didn't send the temporary hand set. Your company only cheating the customer, you aren't proper commitment. Our company didn't follow the insurance properly. If you don't service my mobile please refund my insurance amount. I am waiting for only five days you didn't send the temporary handset i will able to action our company. I think your company is so good i will reference to my friends but your company is one of the cheating and very bad policy. Regards, Singathurai g Was this information helpful? | |||||
Jun 5, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 05, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Singathurai, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support May 05, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Singathurai, Greetings from OneAssist..! As per the telephonic conversation, our team has informed you that the unrepaired handset has been dispatched. Once we receive the tracking details, our team will send you the same on your registered email id. We appreciate your patience in the interim. Regards Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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