[Resolved]  OneAssist Consumer Solutions — Mobile insurance claim

Address:Mumbai City, Maharashtra, 560066
Website:oneassist.in

Hi,

After all document completion i spoke to oneassist customer care many times, they have confirmed that claim amount will be deposited to my bank account by July 17th 2016. But actually not credited. Later i have been calling them for every 48hrs. they are taking time and committing that "issue has been highlighted" we will surely getback to you within 48hrs and amount will be credited asap. As of now i called so many times, except asking to wait for another 48hrs no other reply i am getting.

This is really very bad experience with them. Atleast after committing the 48hrs time also, they are least bothered to inform the customer about the status. we need to call them up should listen same story.

Regards,
Dastagiri
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Nov 30, 2016
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Dastagiri,

Greeting from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
OneAssist.
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