[Resolved] OneAssist Consumer Solutions — Mobile insurance claim

Pankaj Beladiya

from Mumbai, Maharashtra

Address:	Surat, Gujarat, 395004
Website:	oneassist.in/mobileassist

I claimed for the accidental damage of my handset 3 weeks ago.
Now that i already submitted all the documents required by the company already, they are not proceeding the claim and asking for new documents every time just to annoy us so that we give up after that. This is very shameful that i have to complain second time against the same company for the different claim.

Regards
Paresh beladiya
Khushi gems
[protected]/ [protected]

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Aug 24, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

OneAssist Consumer Solutions Customer Care's response Dear Pankaj,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist

Verified Support

Jun 23, 2017

OneAssist Consumer Solutions Customer Care's response Dear Pankaj,

Greetings from OneAssist..!

We've shared the status over the call. Hope your query was addressed.

Regards

Sagar

Team OneAssist

Verified Support

Jul 21, 2017

OneAssist Consumer Solutions Customer Care's response Dear Pankaj,

Greetings from OneAssist..!

We have delivered your handset back to you. We are glad that we One-Assisted you.

We'd love to hear from you about your experience with us on the below link:

http://bit.ly/2qspx7u

Hope your issue is now resolved

Regards

Sagar

Team OneAssist