OneAssist Consumer Solutions — mobile insurance fraudulent and harassment to customer

Vignesh Sivakkozhunthu

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560011
Website:	www.oneassist.in

I had purchased appli iphone7+ (Imei-[protected]) on 8th oct’2016 with an insurance from your company.

Within 30 days, the mobile screen broke and your team processed my claim.

New mobile was given to me on 8th nov’2016 with an imei:[protected].

None of your team members told me to update my new imei. Moreover the new unit was given by you. Your team should have the details….!!!

Now again my handset is damaged and i am unable to raise a new claim.

Requesting your team to update my new imei and process my claim.

~i had called your team to know if my insurance is valid after my first claim. They said it is valid.
~i have not got any details to update my new imei no
ñow they are xheating me that the claim cant be processed...!

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OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by Vignesh Sivakkozhunthu the same is not resolved yet...!

Aug 30, 2017

Updated by Vignesh Sivakkozhunthu Not even a reply from the company.

I have written to their MD. mr.Gagan also, all seem to be so busy that even a single reply to me has not come .

More over, I will further take this legally if the company is so pathetic in responding to customers...!!!