[Resolved]  OneAssist Consumer Solutions — Mobile insured Policy

Address:Mumbai City, Maharashtra
Website:oneassist

They are fraud .i had a horrible experience with one assist.Ye sirf budhu bnate hai.apne customer ko tab tak ghumate hai jab tak wo khud na haar maan le. ye inka trika hai paise dhgne ka .Mera handset 15 June ko Damage hua tha maine claim file inhone khub ghumaya mujhe aur ab tak pickup ni hua hai .mai to sbko suggest kruga one assist se bchkr rho .ye koi insurance nhi karte hai.Ye manipulate hai bus . inke baare mai likhu to max limit nhi hai .
Was this information helpful?
No (0)
Yes (0)
Sep 1, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Jul 03, 2017
Updated by anil02010
My Policy detail

Verified Support
Jul 04, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Kumar,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist
Verified Support
Jul 04, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Kumar,

Greetings from OneAssist...!

As per the telephonic conversation, our team has arranged a Pick-up of your damaged handset tomorrow. You will be receiving a call from our Pick-up team to confirm your availability.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Jul 17, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Kumar,

Greetings from OneAssist...!

As per our records, we can see that you have given your mobile phone for repair and denied for a Pick-up request. Hence, your claim request number 2077610 has been closed.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information