[Resolved] OneAssist Consumer Solutions — Mobile not returned since 1 month | |||||
Relationship No : 681829 Membership Id: [protected] My phone was picked on 30th of august as there was a lit bit of screen damage.I have paid the excess payment and my phone is in repair status since 9th of Sep. And whenever i call the customer care they tell me to wait for next 48 hours as they have requested the authorized service center to give my due date.I was told the same thing since the past week.But yesterday when i called them they told me that they have now got an update about my due date.And the due date now is 5th of October.I don't think that a minor screen damage can take such a long time to be repaired. i think this is fraud company. Was this information helpful? | |||||
Oct 26, 2016 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 OneAssist Consumer Solutions Customer Care's response Dear Mayur, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your. We are working on your case and we will keep you posted on any development in your case. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards, Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Contact person:- Amninder jassar
[protected]