[Resolved]  OneAssist Consumer Solutions — Mobile phone hasn't delivery after paying the excess amount

Address:	600037
Website:	www.oneassist.in

Claim no :1473979
Relationship no :998932
This is sathish t.d Service Request number 1473979. On 19 july 2016 i called them and inform that i met with an accident, so my mobile got damaged . After that, few days later i have submitted my document, then after a week they called me and said to pay the excess amount (rs 1550) for not producing the invoice of the mobile phone only . On 20 september 2016 i have paid the excess amount of rs 1550, later they said i will get my mobile phone on a week i.e 28 september 2016. When i called on 25 september 2016 they say that they will get on 13 october 2016. When i called them on 10 october 2016 they said that they will get the mobile on 20 october 2016. Today, when i called they said me that they will try get on 5 november 2016 . They kept on delaying the mobile handset to delivery . i wish that there would be serious action taken on OneAssist Consumer Solutions Private Limited. Else i would like to move to Madras High Court.
You screw my money and dont have courtesy to inform the mobile handset details and u wont get a spare phone . All your call where recorded if i dont receive mobile handset by 25 october 2016 . Will move to consumer court divison of madras high court . Either get a spare mobile handset or get the repaired mobile by 25 october 2016 else will face in consumer court divison of madras high court