[Resolved] OneAssist Consumer Solutions — mobile repair complaint | |||||
I have given mobile for repairing and pickup guy took handset along with sim tray. But i haven't received sim tray while delivery. I had made complaint on same day. Its been a week that i haven't received sim tray. Neither customer care nor the oneassist peoples are providing feedback or any update. Oneassist relationship number : 2268602 Claim id: 2135243 Got back on 21/07/2017 Regards Jatin gupta [protected] Was this information helpful? | |||||
Sep 1, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 OneAssist Consumer Solutions Customer Care's response Dear Jatin, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have raised this issue with our team.Please allow us some time to have this checked and help you with the best we can. We appreciate your patience in the interim. Regards, Brijesh Team OneAssist. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist...!
As per your telephonic conversation with our executive, you have agreed to continue the services. Hence your plan cancellation request no.2195718 was cancelled.
We have arranged a callback to confirm the same.
Looking forward to your reply.
Regards
Brijesh
Team OneAssist.
Greetings from OneAssist...!
As per your telephonic conversation with our executive today, you have desired to cancel your plan.
As per your request, the plan has been cancelled vide Service Request number 2204448 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist.