[Resolved]  OneAssist Consumer Solutions — money deducted after deactivation of all services need refund

I called on one assist to close all the services registered to my mobile number [protected] which i have no idea they are automatically renewing again and again without my permission. I asked them to cancel all such services and on 12-13 july 2020 they called me back that they had deactivated these services and no money will ne deducted from my account but still this fraud company deducted 1899 rs on 15 july 2020. I want my refund as soon as possible or i will complaint against this fraud and crime. This company had poor customer care services not picking up my calls. I want my total refund of 1899 and no furrher deductions should take place from my account. They are transacting number without my permission. My relationship number: 2442538
Was this information helpful?
No (0)
Yes (0)
Aug 19, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Mani, We regret the inconvenience caused. We have forwarded your details to the concerned team. Please allow us 24 - 48 business hours to process your concern and connect with you - Nitesh, Team OneAssist
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information