[Resolved] OneAssist Consumer Solutions — money deducted with out my knowledge | |
I'm using hdfc credit card ending 6652. Without any intimation you have deducted the amount of 2499 from my credit card Kindly cancel this plan and request you to refund the amount of rs:2499. This is unacceptable that you activate any service without information of customer. Please deactivate and refund the amount as soon as possible. Deducted date : 05th may 2018 Name : deepak v Mob : [protected] Was this information helpful? | |
Jun 9, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 09, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 3152628 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Riddhi Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Please cancel this and refund the money
Registered Mobile Number is [protected].
Relationship number is 1996503
Greetings from OneAssist...!
We have already forwarded your request to our relevant team and they will get in touch with you shortly for the same.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3167698 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)