[Resolved] OneAssist Consumer Solutions — money deducted without permission

Amrapali Samanta

from Visakhapatnam, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500088
Website:	www.oneassist.in

Hi, my money got deducted due to one assist plan. I have been calling them to refund the money because it was deducted without my consent. They kept me on hold 2 times for a long time telling that call is being forwarded to calculation dept. Please take an action immediately and refund the money. I don't want to continue the plan any more and money should not get deducted without any prior mail or confirmation.

One assist username:[protected]@gmail.com

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Apr 13, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

OneAssist Consumer Solutions Customer Care's response Dear Amrapali,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2949639 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.