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I have received a call with regards to the cancellation, but the customer care official was speaking in Hindi and hence I could not understand her. I request somebody to call who can speak in English as I am not well versed in Hindi. The call was also placed during class hours as a result I could not confirm my cancellation, I could not call the number back after class hours and although I told the customer care official to call in Half an hour, I received no call back. I request a refund back for the amount debited without my consent and a cancellation of my services to one assist that has been subscribed to without my authorisation.
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059