[Resolved] OneAssist Consumer Solutions — more than 2 months yet claim not processed

[Resolved] OneAssist Consumer Solutions — more than 2 months yet claim not processed

W Winbose from Kolkata, West Bengal

I have claimed for a change of my display but its been 2 months i have claimed my request but still haven't got any responce after several attempts of contacting them. My insurance period will be over this month so please resolve this matter orelse i need to take legal steps. Now they are telling me to do it myself from the service center and when i have updated their app i cant chat with the support cause it says technical problem and its been like more than a month they are facing this technical problem. My request no. 3726727 +1 photos Was this information helpful? No (0) Yes (0)
May 7, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 05, 2019 OneAssist Consumer Solutions Customer Care's response Dear Mr Bose, Greetings from OneAssist!!! We regret for the inconvenience caused. We have forwarded your case to the relevant department and you should receive a call within 24 hours with a resolution. We appreciate your patience in the interim. Regards Team OneAssist
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