[Resolved]  OneAssist Consumer Solutions — My balance has been deducted

Address:Kamrup Metropolitan, Assam, 781021
Website:www.oneassist.in

Hi
One assist has charged me rs.1799 on 03rd june 2017 without my permission. I don't understand how my savings account can be accessed like this without my consent, and as of now i don't want any of the services provided by one-assist. Please refund my deducted amount immediately.

Contact number [protected]

Sr[protected]

Please resolve the matter because my financial condition is bad
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Jul 7, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Kishore,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2050505 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Complaint comments 

Comments

I was confirmed while i was buying the plan that i will be given a courtesy in event of a damage. Now when i met with damage of my mobile one assist has denied the same.
Complete cheaters
OneAssist Consumer Solutions Customer Care's response, Jun 6, 2017
Verified Support
Dear Bhuvnesh,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards,

Deepika

Team OneAssist

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