[Resolved]  OneAssist Consumer Solutions — My claim rejected, but my phone yet come since 6 months

Address:Pune, Maharashtra, 411017
Website:www.oneassist.in

My registered phn no. Is [protected]. I have submitted phn damaged claim since 10 months ago . After that my claim was rejected by insurance company by giving me some rubbish statement. i agreed with them so then they said my damaged phn will be delivered to me within 7 working days ..now its been 3 months that my claim is rejected and i still disnt get my phn back.
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Sep 18, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Jul 09, 2017
Updated by kulkarnirishi
Attached is my one assist account details.

Verified Support
Jul 10, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Kulkarni,

Greetings from OneAssist...!

We are sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Jul 27, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Kulkarni,

Greetings from OneAssist..!

We have shared the status over the call regarding your claim. We are working on your case, requesting you to allow us some time.

Regards,

Deepika

Team OneAssist
Verified Support
Aug 16, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Kulkarni,

Greetings from OneAssist..!

The handset has been delivered to you.

Hope your query was resolved.

Regards

Brijesh

Team OneAssist.
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