[Resolved] OneAssist Consumer Solutions — My mobile still not received it is 57th day.. After repickup where it should deliver in 10-12 days | |||||
Hi i'm shanigaram kartheek.. This is my second complaint against one assist.. [protected] this is my number.. I didn't received my device yet where u guys told me delivery date is 5th june 2017.. But today is 16june17 in first complaint they said.. And promised that i'll be receive my device within 2, 3 working days its been 10 days.. I didn't received any calls or mails from one assist.. On mean time i have called daily to one assist.. They keep saying to. Wait for 48 hours.. I'm totally disappointed with this services.. Help me out i'm facing problem with one assist since february 19 its been more than 100 days.. Where i have my phone with for only not more than 20.. They have give my insurance for 1 ye but they kept my device for 1/3 of year.. Its totally disappointing.. Please help me out and give me my device..in the earlier they told me not to pay anything but in after pick up my device in earlier in february they asked me to pay some amount above 300.. So i paid.. Extra.. Where i purchased insurance for mobile in order to make it perfect.. Even though.. After all these things happend.. They are still delaying.. Please help me out Was this information helpful? | |||||
Jul 24, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 OneAssist Consumer Solutions Customer Care's response Dear Shanigaram, Greetings from OneAssist..! We understand your concern and apologize for the delay in resolution. We are already aware about your case and are in touch with you. Please be assured, that our team is already following up on your case and you should receive a resolution soon. Regards, Deepika Team OneAssist | |||||
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