[Resolved]  OneAssist Consumer Solutions — my phone was damaged internally while a service request

Address:	Mumbai City, Maharashtra, 400059
Website:	Www.oneassist.in

My phone got physically damaged on 16th august and i raised a claim request for the same with one assist. My phone got repaired and delivered to me on 31st august. Now from last 2 weeks i am facing issues in my phone like it is getting switch off automatically, not getting charge and some other battery issues.
I went to mi service center that my phone is not working properly. They have inspected my phone and said that this phones battery is physically damaged (Battery connector is broken) and has been fixed temporarily and probably the last person who repaired this phone has broken it.
My phone was last repaired through one assist in claim no. 3459039
Now i have asked the one assist representative to resolve my issue in the previous request and they said, if there is any issue in the phone then we have to report back in 48 hours. But it was internally damaged and i am not going to open my phone myself to check if it is not damaged internally so i was not able to raise a complaint for this.
Now i asked for a call setup with their manager and i explained him the situation and after listening to the situation he said that please raise a new claim and it will be approved.
Now i have raised a new claim request with details and my claim got rejected.
They are not arranging any calls with there seniors i have called 12-15 times.