[Resolved]  OneAssist Consumer Solutions — My xiaomi mi4i

Address:400072

After damage i claimed for insurance and submitted all documents my phone get picked up from my location and they told me that it will take 25 to 30 days I patiently wait for 45 days. i did not get any call from their site so I called them and asked for status of my cell, they gave me due date of 25 april 2016. then i called on 25th april they told me that due date is 27 april. i called on 27 they gave me new due date 2 may. again i called on 2 may they gave me new due date 4 may and today is 4 may again i called now my new due date is 6 may.


this is worst insurance company keeps you promising. and their costumer care executives well trained to lie and keep costumers blank about information regarding product status. their is no any transparency in process
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. pruthviraj,

Greetings from OneAssist...!

we regret the inconvenience caused. Kindly share your Customer ID & we will get in touch with you shortly.


Regards,
Team OneAssist

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information