| Address: | Gurgaon, Haryana | | Website: | www.oneassist.in |
My relationship number is 545886
And registered mobile nmber is [protected].
This is the worst kind of service i am facing. I was charged 500 Rs. extra at the time of renewal stating the renewal is of premium kind and i will get the handset in 12 working days.
I filed my claim on 14th november, nobody picked up my phone till 23rd november. I was promised a courtesy handset at the time of renewal, which later i was denied saying you do not provide courtesy handset.
Now it has been a month there is no response. Whenever i call for my phone status they do not give any proper response and say the same thing the decision is pending.
I have started the process of filing the case in consumer court. If i do not get a proper response and the exact date my replaced handset shall be given back to me, i will without any doubt send you a notice as i have all the recordings of your employees hanging up the phone, renewal guy charging 500 extra for 12 day strict replacement policy and many more instances.
- Vaibhav Singhvi Was this information helpful? | 
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