[Resolved] OneAssist Consumer Solutions — nonsense service

Namratha Surve

from Delhi, Delhi

Address:

500006

I was charged on my card without any consent and when i called them these people provide such pathetic service. They have no manners to talk to their customers... Moreover i was denied my refund and they were not willing to cancel it. Complete non sense this is. I asked for a supervisor transfer and it was denied on my face.

I do not want any service from u people. Cancel the services and refund money. I do not want to have any association with u people in the future.

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Jan 20, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

OneAssist Consumer Solutions Customer Care's response Dear Namratha,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2027970 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.