[Resolved] OneAssist Consumer Solutions — Not picking of a phone

geosumit

from Khatra, West Bengal

Address:	Dehradun, Uttarakhand, 248001
Website:	ONE ASSIST

This is regarding insurance of my phone done by oneassist.com.
My claim req no is 1505012, Can you provide me the details that you have hired any courier agency for picking my phone.I doubt that you people are just befooling your customers.I bought a plan you verified all the documents.When problem raised after a month or so you again verified all details and documents.which itself took a couple of days, After that you issued that claim no and accept the claim.But for more than a month now you people are just fooling us that be at home and courier fellow shall come on that day and bla bla. He does not turned up since there is none hired.I am claiming my month salary which I spent in wait of courier agency on your assurance.
Soon you shall be served a legal notice as well for the compensation of the time you people wasted.

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Oct 25, 2016

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

OneAssist Consumer Solutions Customer Care's response Dear sumit,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
Team OneAssist