[Resolved]  OneAssist Consumer Solutions — Not repairing my cooler under warranty no sport support received from one assist Customer support

Address:

H.No-213, Block-13 Govind Nagar Near Hari Palace guest house kanpur. 208006

I want to raise complaint for OneAssist consumer service. Yesterday my cooler stopped working then I raise a complaint using OneAssist app they opened a complaint for my cooler repair. This is the 3rd time i have complaint for same issue. Everytime they are sending same technician name Nirmal Kumar Vishwakarma for my Orient cooler repair. My father also got an electric shock from the cooler after the repair. I have requested the chat support team of one Assist to send the right technician for my cooler repair but they are sending same technician everytime who don't have any knowledge about cooler repair. They he broken the fan blade of my cooler by tightening the screws when I ask him for replacement he simply told me our company is not liable for plastic item replacement which cost around 550/- Rs. The service request number by One assist team for my cooler repair is 15720456 which is still under process. Now need to bought the new fan blade then I will repair the cooler. I simply want justice for the same. I am attaching the screenshot for all he issues which I am facing as well as the screenshot of chat support team of OneAssist chat team.